The Lifeline Assistance program is available for only one wireless account per household. Separate households that live at the same address are eligible, including residents of nursing homes. Residents with temporary addresses are also eligible. Offer limited to eligible customers (varies by State) residing in selected geographic areas and is non-transferable. Offers not available in all states/areas. Consumers who willfully make false statements in order to obtain the benefit can be punished by fine or imprisonment or can be barred from the program. Accessing voicemail draws from plan minutes and charges may apply once free minutes have been depleted. Some exclusions may apply. Only eligible individuals may enroll in the Lifeline program. Lifeline service is limited to only one wireless or landline Lifeline benefit per household. You also cannot receive Lifeline benefits from multiple service providers.

According to the Lifeline program, a household is defined as "any individual or group of individuals who live together at the same address and share income and expenses." You may be eligible if you live at an address that consists of multiple households, such as a nursing home or homeless shelter.

You may qualify for Lifeline Service in your area if you already participate in one of the following assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Federal Public Housing Assistance / Section 8
  • Supplemental Security Income (SSI)
  • Veteran's Pension and Survivors Pension Program
  • Eligibility Programs for Residents of Federally-Recognized Tribal Lands: Food Distribution Program on Indian Reservations (FDPIR), Bureau of Indian Affairs General Assistance (BIA), Tribally Administered Temporary Assistance for Needy Families (TATNF), Headstart (meeting income qualifying standards) (Tribal)
  • Your total household income is at or below 135% of the Federal Poverty Guidelines (FPG).

The table below provides the maximum income you earn annually to be eligible for service.

chart.png

Note: The Federal Poverty Guidelines are adjusted annually and the above chart reflects guidelines for 2021.